Customer Resource Management, an integrated information system that is used to manage plan, schedule, and control post-sales and pre-sales activities in an organization.

Benefits of using CRM for Your Business :

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Boost Customer Satisfaction

Improve customer service by storing secure customer data. All transactions related to customers can be conducted in an organized and systematic manner.

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Improve Customer Retention and Revenue

Increase the retention rate of existing customers, which generally translates to higher revenue for your organization.

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Better Internal Communication

integrated business processes produce fast, precise transaction processes, thereby increasing work productivity.

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Gain Valuable Insights

The CRM software stores all the information in a centralized place, which facilitates the analysis of its performance as a whole.


Main Modules of Enterprise Resource Planning

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The lead module organizes all of the client’s data here, collects all of information and keeps it in one place.

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The marketing module organizes all of your email marketing campaigns, as well as other information

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The workflow module helps you to automate your sales process. This module allows you to collect all of your processes in one place and examine the number of triggers, among other things.



Report module of the CRM software gathers reports of different categories and presents them in one place. These reports include administrative reports, field sales reports, customer analytics, and many more.

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Content Repository

The content repository module of the CRM software gathers all images and documents. It makes them easily accessible whenever you need them.

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Bring to the table win-win survival strategies to ensure dotted proactive domination. At the end of the day, going forward, a new normal that has evolved from generation on the runway heading towards a streamlined.

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Custom Module

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Project Management

Monitor the resource allocation and adjust the workflows pace to get maximum productivity.

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Ecommerce Module

Provides the business that uses to ability to launch their business-to-business (B2B) or business-to-customer (B2C) eCommerce websites.

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Marketing Automation Module

Provides the company to manage correctly their marketing campaigns in all available channels.

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Bulk email & SMS Module

Tool that easy to educate your customers about your products or services

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Order Management Module

Module that will track the order made by company, from the first step until the goods are delivered.


Do You Have Any Questions?

BISA Indonesia provides planning consultation, software installation work, user training, up to the Go-Live stage

BISA Indonesia provides easy system access that can be accessed via your PC, tablet, and even your smartphone according to the desired module.

BISA Indonesia uses Ubuntu, a Debian-based operating system and consists of a server, desktop, and Linux operating system.

BISA Indonesia uses PostgreSQL, a database system that ensures data security, is strong, and reliable.

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